Logging a support ticket for agend is simple and easy.

Your support options are based on your plan and may include standard or high level critical support.
Please refer to your support contract for details.

  • All agend accounts have a basic level support
  • Business and Professional (custom) plans have more features available for support


Important information when logging a support request.

  1.  Authorised users - only authorised users are able to make support requests
  2. Technical changes - these may be require a consultant and sign off 
  3. Outside request limits - If you're outside your support plan request limits you'll be notified to approved any additional support fees.